Carers’ Hub aims to provide high quality services which meet your needs. We value your feedback, so that we can ensure our services remain at a high and improving standard.

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Your comments help us to understand your experience of using the service.

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Our team is always grateful for any compliments or praise, especially if one team member or aspect of our provision has been particularly helpful to you.

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Sometimes we may get things wrong. We have a procedure through which you can let us know of any reason you are not satisfied with your dealings with the organisation. You can read our complaints procedure here.